Returns

We do not offer returns or exchanges under any circumstance due to the nature of our drops and the limited quantities available. 

For these reasons, all the sales on our online store are final to the maximum extent that the laws permit.

If you still choose to return your order. Our customers are liable for any return costs and customs duties. Please contact us at support@markenvoy.com for the details and return address.

Please note! as a refund, we offer only a Store Credit. However, our Store Credit never expires so you can use your Credit when it suits you best.

Lost Packages

We are not liable for any misplaced or stolen packages. If your tracking number reads as successfully delivered and the address provided to us upon checkout matches the exact address we have shipped your order to, we are not held responsible if your package has been misplaced. Stolen / lost packages are nonrefundable. If you have any questions, please contact us at support@markenvoy.com and we will try our best to assist you with this matter. 

You can always contact us for any return questions at support@markenvoy.com