Returns

All sales are final. Sale/Limited released items. We reserve the right to refuse any returns or cancellations. We apologize for any inconvenience this may cause, but please understand that the nature of our drops and the limited quantities available make it necessary to adhere to this policy. Thank you for your understanding and support. 

• Notify us within 5 days of any issues with products received.
• If damaged upon receipt, customers must provide & include detailed photos of the damaged item(s).

Lost Packages

We cannot be held responsible for misplaced or stolen packages. If the tracking number shows that your package has been successfully delivered to the exact address you provided during checkout, we cannot offer a refund or replacement for any missing items. If you have any questions regarding your shipment, please reach out to us at support@markenvoy.com and we'll do our best to assist you. Thank you for your understanding.